Effective 1 June 2025. These terms apply to services supplied by Zodiac Technologies, together with the agreed package, quotation, proposal or invoice. If a signed agreement states different terms, that agreement controls.
Scope and pricing
We confirm deliverables, timeline, revisions, USD price, payment schedule and any third-party charges in writing before work begins. Changes outside the agreed scope may require a revised quote and schedule.
Customer responsibilities
Customers provide accurate requirements, content, feedback, approvals and lawful access to systems needed for the project. Delays in these inputs can change the delivery schedule.
Payment and delivery
Payments are due as stated in the accepted quote or invoice. Work may be delivered in stages. Final files, deployment, credentials or documentation are provided according to the agreed scope and payment milestones. Third-party services remain subject to their own terms.
Review, support and intellectual property
Customers should review deliverables and report issues within the agreed review period. Support or warranty assistance is provided only where included in the purchased service or separate agreement. Ownership and licensing of custom deliverables, pre-existing materials and third-party components are set out in the project agreement.
Cancellation and disputes
See our Refund, Return & Cancellation Policy. Contact us first about any service or billing concern so we can review the order and relevant records.
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